Management of Immigrant Population Adaptation through Intercultural Communication

Abstract

Ubung Kaja Village is situated in a highly strategic area, earning it the nickname "diamond triangle" due to its proximity to key centers of government, economic activity, and tourism. Over the years, the village has experienced significant growth, attracting migrants from various regions, which has contributed to urbanization. This influx has notably increased population density and influenced the socio-cultural dynamics of the area. The diverse origins of the migrants, encompassing different ethnicities, religions, and cultures, have created a vibrant multicultural atmosphere within Ubung Kaja Village. Intercultural interaction takes place in the process of adaptation of the immigrant population, so the purpose of this study leads to the role of intercultural communication to bridge understanding in order to avoid obstacles that result in misscommunication. The research used a qualitative-interpretative method, with data collection through in-depth interviews and dialogic according to the informant's experience. The technique of determining informants with purposive sampling and data analysis techniques using the Miles and Huberman model, namely data collection, reduction, and conclusion drawing. The results of this study reveal the use of communication management model "Russian Matouschka dolls" as an effort to manage and arrange the operations of immigrants such as meetings, socialization, mobilization, and adaptation. Intercultural communication plays a crucial role in the adaptation process, contributing to the development of the concept of religious moderation, with a strong emphasis on tolerance. Religious moderation represents an evolving process aimed at shaping perspectives, attitudes, behaviors, and religious practices within the context of social interactions. The adaptation process of the immigrant population goes through the phases of honeymoon, frustration, readjustment, and resolution